Service / AfterSales

We are here to keep your equipment running!

Customer loyalty is our top priority. This is why we consider Services / AfterSales to be an important business area and why it reports directly to the Executive Board.

Take advantage of our diverse service portfolio. A highly skilled team and a high level of availability are guaranteed to solve your problems.

The services we offer are:

• Training
• Technical support and consultation in the event of problems
• Telephone support for immediate assistance
• Online support
• Remote maintenance
• Problem analysis during plant shutdowns

Service will take care of:

• On-site service
• Preventive maintenance
• Maintenance of existing installations (own and third-party installations)
• Monitoring of installed measurement and testing equipment
• Machine capability tests

Through AfterSales you will get:

• Spare parts from our in-house production (can happily be done quickly)
• Downstream plant support
• Optimisation of old plants
• Integration of product changes into existing plants
• Retrofitting
• Generation change in the control system sector